Privacy Policy

EdenTouch Homecare LLC  respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website (www.edentouchhomecare.com) and services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you interact with us, we may collect personal information such as:

• Your name
• Contact details (email address, phone number, and mailing address)
• Health-related information necessary for providing services
• Payment information

b. Non-Personal Information

We may collect non-identifiable information, including:

• Your IP address
• Browser type and version
• Pages visited on our website
• Time and date of your visit

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our services
• To communicate with you about appointments, inquiries, and updates
• To process payments securely
• To improve our website functionality and user experience
• To comply with legal and regulatory requirements

3. Sharing Your Information

We value your privacy and only share your information under the following circumstances:

• With Your Consent: We will obtain your consent before sharing your personal information for non-essential purposes.
• Service Providers: We may share information with trusted third-party providers who assist us in delivering services (e.g., payment processors).
• Legal Compliance: We may disclose information to comply with applicable laws, regulations, or legal processes.

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure servers and encrypted data transmissions
• Regular monitoring of our systems for vulnerabilities

Despite our best efforts, no method of data transmission or storage is 100% secure.

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to your personal data if it is inaccurate or incomplete.
• Deletion: Request that we delete your personal information, subject to legal obligations.
• Data Portability: Request a copy of your information in a portable format.
• Opt-Out: Choose not to receive promotional communications.

To exercise your rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us analyze website traffic and enhance functionality. By using our site, you consent to our use of cookies.

You can disable cookies in your browser settings; however, doing so may limit certain features of our website.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before sharing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page with a revised “Effective Date.”